Privacy policy
How Sticker Zone collects, uses and protects your personal information. Sticker Zone is run by Grumpy Bulldog Design Works, a small business in Ontario, Canada.
In short
- We only collect what we need to make your stickers, get them to you, and (if you ask us to) email you about new designs.
- We never sell or rent your information, and we don't share it for anyone else's advertising.
- Marketing emails only go to people who signed up for them, and every one has a one-click unsubscribe link.
- You can ask to see, correct or delete your information at any time.
What we collect
| When you… | We collect |
|---|---|
| Order at a Sticker Zone counter in a store | The first name you type (so staff can call your order), the sheets you picked, and any picture you upload for a custom sheet. No email, phone or payment details: you pay the store. |
| Order online for mail delivery | Your name, email, shipping address, the sheets you ordered and any custom pictures. Payment is handled by Square; we never see or store your card number. |
| Join our email list | Your email, your first name if you give it, and a record of your consent: when and where you signed up and the wording you agreed to. |
| Send a store enquiry | The contact details and message you send us. |
| Search the catalogue | The words you search for, without anything that identifies you, so we know which designs to add. |
Your browser also remembers your cart, saved stickers and shipping details on your own device so you don't have to type them again. That stays on your device; clearing your browser data removes it. We don't use advertising cookies or tracking pixels.
Our email list
- You're only added if you sign up on our website or tick the optional box when ordering. The box is never ticked for you, and ordering never adds you on its own.
- We send new sticker designs, holiday sheets, deals and Sticker Zone news, usually once or twice a month.
- Unsubscribe any time with the link at the bottom of every email. It works right away, with no login needed. You can also just reply and ask us to take you off.
- Every list email shows who it's from and our mailing address, as Canada's anti-spam law requires.
- Order confirmations and shipping emails aren't marketing: you'll still get those for orders you place, even if you're not on the list.
How we use your information
- To print, cut and hand over or mail your order, and to email you about it (confirmation, a note if we had to tidy up your custom sheet, shipping).
- To contact you if there's a problem with your order.
- To send our email list, if you joined it.
- To keep the records a business must keep for taxes, and to understand which designs sell (using totals, not individual people).
We don't use your pictures for anything except printing your order, and we never use them to train AI or post them anywhere without asking you first.
Who we share it with
We don't sell or trade your information. A few trusted services store or process it for us, only to run Sticker Zone:
- Google (Drive, Sheets and Gmail) stores orders, uploaded pictures and our email list, and sends our emails.
- Square takes online payments and emails your receipt.
- Netlify hosts this website and receives the enquiry form.
- Canada Post sees the name and address on your envelope.
Some of these services store information on servers outside Canada, mainly in the United States, where it may be subject to the laws of that country. We may also share information if the law requires us to.
How long we keep it
- Custom pictures: store-counter uploads are deleted overnight; mail-order uploads are deleted when your order ships. Unpaid online orders and their pictures are deleted after 2 days.
- Order records (name, what you ordered, amount, and for mail orders your email and shipping address): kept for up to 6 years for tax records, then deleted.
- Email list: kept until you unsubscribe. After that we keep only your email and the date you unsubscribed, so we never email you again by mistake.
We protect your information with secure (HTTPS) connections, password-protected accounts, and by limiting who can see it.
Your choices
- Ask us what information we have about you, and get a copy.
- Ask us to correct it, or to delete it (unless we must keep an order record for taxes).
- Leave the email list at any time.
Email us and we'll reply within 30 days. If you're not happy with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Contact
Questions about privacy go to the owner of Grumpy Bulldog Design Works, who is responsible for this policy:
Email: grumpybulldogdw@gmail.com
Instagram: @grumpybulldogdw
Last updated November 2026. If we change this policy we'll update this page and the date.