Shipping and policies
For online orders mailed to you. Orders at a Sticker Zone counter follow the store's own policies.
Shipping
- We ship via Canada Post letter parcel (not tracked on orders under $60.00). Please double-check you have entered your address correctly.
- We ship within Canada only, and shipping is free on every online order. Online orders start at 2 sheets (mix and match any designs, including your own).
- Prices are $6 per sheet, with no tax added.
- We print, cut and mail your order within 1–2 business days. Canada Post usually delivers in about 3–5 business days after that.
- Orders of $60 or more ship with a tracking number.
- We email you when your order ships.
Launch bonus
Every online order placed until December 31, 2026 comes with one free surprise sticker sheet. The design is picked at random from our printed collection and can't be chosen or swapped. It's for online orders only, one per order, while supplies last.
Refunds and reships
- Printing problem? If a sheet arrives misprinted, badly cut or damaged, email us a photo within 30 days and we'll reprint it or refund it, whichever you prefer.
- Didn't arrive? If your order hasn't shown up 10 business days after we emailed that it shipped, let us know and we'll send it again.
- Changed your mind? Every sheet is printed just for you, so we can't take returns for a change of mind. If you need to cancel, email us right away: if we haven't printed it yet, we'll refund you in full.
- Please double-check your address before paying. If an order comes back to us because of a wrong address, we'll reship it once you confirm the right one.
Custom and AI sheets
- Your sheet is printed the way it looks in the preview, with the blue cut line shown there. Please check the preview carefully before adding it.
- Pictures that are blurry, small or have a messy background can print and cut poorly. We can't offer free reprints for problems that were visible in the preview, or for mistakes made by an AI app.
- Only upload pictures you own or have permission to use. We may decline any custom sheet that uses someone else's characters, logos or artwork, or content we don't print (hateful, explicit or harassing images, or photos of people without their consent). If we decline a sheet, we refund it in full.
Privacy
- We use your name, email and address only to make and ship your order and to email you about it. We never sell or share them, apart from the address on your envelope.
- Payments are handled by Square. We never see or store your card number.
- Custom pictures are uploaded only to print your order and are deleted when it ships. Unpaid orders and their pictures are deleted after 2 days.
- We only send marketing emails if you join our email list, and you can unsubscribe at any time.
- Full details are in our privacy policy.
Contact
Sticker Zone is made by Grumpy Bulldog Design Works in Ontario, Canada.
Email: grumpybulldogdw@gmail.com (or reply to any order email)
Instagram: @grumpybulldogdw
Last updated November 2026.